Introduction
The Secret Comedy Club (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Statement explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By purchasing tickets, joining our mailing list, or otherwise interacting with us, you agree to the terms of this Privacy Statement.
Who We Are
The Secret Comedy Club
Artista, 42 Brighton Square, Brighton, BN1 1HD
Email: info@thesecretcomedyclub.com
Telephone: 07800 523714
We are the “data controller” for the purposes of data protection law.
What Data We Collect
We may collect and process the following personal data:
- Identity Data: name, username, social media handle.
- Contact Data: email address, phone number, billing/delivery address.
- Transaction Data: ticket purchases, payments, event bookings.
- Marketing Data: preferences for receiving updates, newsletters, and offers.
- Technical Data: IP address, browser type, and analytics from our website.
How We Use Your Data
We use your data for the following purposes:
- To process ticket sales and event bookings.
- To communicate with you about your booking or event.
- To send you marketing communications (only if you have opted in).
- To improve our website, services, and customer experience.
- To comply with legal obligations (such as tax or licensing requirements).
We will not sell your data to third parties.
Legal Basis for Processing
We rely on one or more of the following lawful bases:
- Contract: where processing is necessary to provide the services you request.
- Consent: where you have agreed to receive marketing.
- Legal Obligation: where we must comply with the law.
- Legitimate Interests: where it is necessary for our business interests and not overridden by your rights.
Data Retention
We will only retain your personal data for as long as necessary:
- Booking and transaction records: up to 7 years (for tax/legal purposes).
- Mailing list data: until you unsubscribe.
- Website analytics data: typically 26 months.
Sharing Your Data
We may share your data with trusted third parties, such as:
- Payment processors (e.g. Stripe, PayPal).
- Ticketing platform (Design My Night).
- IT service providers (for website/email hosting).
- Professional advisers (legal/accounting).
All third parties are required to keep your data secure and only use it in accordance with our instructions.
Your Rights
Under GDPR, you have the following rights:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request erasure of your data (“right to be forgotten”).
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time (where processing is based on consent).
You can exercise these rights by contacting us at info@thesecretcomedyclub.com.
Cookies and Website Tracking
We use cookies and analytics to improve our website. You can manage your cookie preferences through your browser settings.
Complaints
If you are unhappy with how we use your data, please contact us first at info@thesecretcomedyclub.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Updates to this Privacy Statement
We may update this Privacy Statement from time to time. The latest version will always be available on our website.